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Website Accessibility Statement

Our Commitment to Digital Inclusion

LegalWills.ca is committed to providing a website experience that is accessible, inclusive, and user-friendly for all individuals, including people with disabilities. We believe digital accessibility is both a responsibility and an opportunity to better serve our customers, partners, and communities.

We strive to ensure that all visitors, whether using assistive technologies such as screen readers, magnification software, voice recognition tools, or keyboard-only navigation, can access our content and services effectively.

Accessibility Standards and Conformance

LegalWills.ca endeavors to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines are globally recognized as the standard for accessible digital content and are designed to make web experiences more perceivable, operable, understandable, and robust for users of all abilities.

While accessibility is an ongoing effort and no website can guarantee absolute accessibility in every circumstance, LegalWills.ca is committed to continual improvement and proactive remediation.

Testing, Evaluation, and Continuous Improvement

To support our accessibility objectives:

  • All website pages are regularly evaluated using third-party automated accessibility testing tools, including Pa11y-CI and Google Lighthouse.
  • Automated scan results are reviewed internally by our development and quality teams.
  • Identified accessibility issues are prioritized and addressed as part of our ongoing development, maintenance, and release processes.
  • Accessibility considerations are incorporated into design, development, and content updates to reduce the introduction of new barriers.

In addition to automated testing, we collaborate with third parties where appropriate to supplement our internal efforts and help maintain alignment with WCAG success criteria.

Assistive Technology and Browser Compatibility Testing

LegalWills.ca tests its website using a representative range of modern technologies to help ensure broad compatibility, including:

  • The current and immediately prior two versions of major, standards-compliant desktop web browsers that individually represent more than 5% market share.
  • Commonly used web-based assistive technologies, including:
    • Screen readers (e.g., JAWS, NVDA, VoiceOver)
    • Screen magnification tools
    • Voice dictation software
    • Keyboard-only navigation workflows

This approach helps ensure our website remains usable across diverse platforms and access methods.

Improving the User Experience for Everyone

LegalWills.ca uses WCAG 2.2 Level AA as a guiding framework not only to support users with disabilities, but also to improve usability, clarity, and overall experience for all visitors. Accessible design benefits everyone by making content easier to navigate, understand, and interact with.

For additional information about web accessibility standards, please visit the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) (opens in a new window).

Feedback and Accessibility Support

We welcome feedback on the accessibility of the LegalWills.ca website.

If you encounter an accessibility barrier or have difficulty accessing any content or functionality, please contact us by sending an email to [email protected].

When reporting an issue, please include:

  • The page URL
  • A description of the issue encountered
  • The assistive technology or browser used (if applicable)

LegalWills.ca will make reasonable efforts to respond promptly and work toward a solution.

Third-Party Content and Platforms

The LegalWills.ca website may link to or integrate with third-party platforms such as Facebook, Google Maps, X (formerly Twitter), LinkedIn, Instagram, and YouTube. These platforms are operated by external entities and are not under the direct control of LegalWills.ca.

While we strive to work with accessible third-party services where possible, we cannot guarantee the accessibility of external content. Users are encouraged to review the accessibility policies of these providers:

Ongoing Commitment

Accessibility is an evolving discipline. LegalWills.ca remains committed to:

  • Monitoring changes in accessibility standards and best practices
  • Training internal teams on inclusive design principles
  • Continuously improving the accessibility of our digital experiences

This statement will be reviewed and updated periodically to reflect our progress and evolving practices.

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